Skip to content

Yamato DKL-311C Lab Oven Forced Convection 27L 220V

$2,365.00

Free Shipping · 7 Day Price Match Guarantee · Manufacturer Warranty · Call us (800) 577-0501

The Yamato DKL-311C Lab Oven Forced Convection 27 L 220 V is a compact laboratory oven featuring a 27 L chamber and an advanced forced convection system for quicker, more uniform heat distribution. Designed for stable temperature control and easy operation, this oven is ideal for drying, curing, and various thermal processing tasks in research, industrial, and educational lab environments.

Performance and functions

  • Fixed temperature, Quick auto stop, Auto stop, and Auto start operating modes with easy control capabilities
  • Settings can be made digitally with the dedicated operation menu keys or the ▲/▼ keys
  • Calibration off-set as auxiliary function

Key Benefits

  • Simple, straightforward operation ideal for basic heating applications 
  • Cost-effective solution for laboratories with standard heating needs • Forced convection ensures uniform temperature distribution
  • Digital controls provide precise temperature setting
  • Minimal training required for operation
  • Reliable performance for routine laboratory tasks

Safety features

  • Self-diagnostic functions for reliable operation 
  • MCB with over current protector
  • Hydraulic standalone overheat prevention device

Your choice of laboratory oven can have a big effect on your daily lab routines. Download Yamato's Complete Guide to Buying the Perfect Lab Oven and discover how your everyday applications and facility requirements factor into choosing an oven that can provide the best results for your samples.

Ships directly from Yamato USA in California
Free shipping to the continental US (in stock items typically ship within 3-5 days)
Includes Yamato's full 1-year manufacturer warranty
7-day price match guarantee from date of purchase
Alaska, Hawaii, and international shipping available - contact us for rates

Ready to elevate your laboratory's heating capabilities with professional-grade precision? Order with confidence today.

Notify me when back in stock

The Yamato DKL-311C Lab Oven Forced Convection 27 L 220 V is a compact laboratory oven featuring a 27 L chamber and an advanced forced convection system for quicker, more uniform heat distribution. Designed for stable temperature control and easy operation, this oven is ideal for drying, curing, and various thermal processing tasks in research, industrial, and educational lab environments.

Performance and functions

  • Fixed temperature, Quick auto stop, Auto stop, and Auto start operating modes with easy control capabilities
  • Settings can be made digitally with the dedicated operation menu keys or the ▲/▼ keys
  • Calibration off-set as auxiliary function

Key Benefits

  • Simple, straightforward operation ideal for basic heating applications 
  • Cost-effective solution for laboratories with standard heating needs • Forced convection ensures uniform temperature distribution
  • Digital controls provide precise temperature setting
  • Minimal training required for operation
  • Reliable performance for routine laboratory tasks

Safety features

  • Self-diagnostic functions for reliable operation 
  • MCB with over current protector
  • Hydraulic standalone overheat prevention device

Your choice of laboratory oven can have a big effect on your daily lab routines. Download Yamato's Complete Guide to Buying the Perfect Lab Oven and discover how your everyday applications and facility requirements factor into choosing an oven that can provide the best results for your samples.

Ships directly from Yamato USA in California
Free shipping to the continental US (in stock items typically ship within 3-5 days)
Includes Yamato's full 1-year manufacturer warranty
7-day price match guarantee from date of purchase
Alaska, Hawaii, and international shipping available - contact us for rates

Ready to elevate your laboratory's heating capabilities with professional-grade precision? Order with confidence today.

Technical Specs
MODEL DKL301C
DKL311C
DKL401C
DKL411C
DKL601C
DKL611C
Circulation Method Forced air circulation
Operating Temperature Range Room temp. +10~260°C
Temp. Control Accuracy ±1°C (at 260°C)
Temp. Distribution Accuracy ±2.5°C (at 260°C)
Temperature rise time ~90min (at room temp. ~260°C)
Interior Material Stainless Steel (SUS430)
Exterior Material Steel plate SPCC (powder coating)
Heat Insulating Material Glass wool
Heater SUS pipe heater
0.8kW 1.2kW 1.5kW
Fan motor Sirocco fan 10W
Cable Port 30 mm l.D.×1 pc. (right side)
Exhaust Port 30 mm l.D.×2 pcs. (top)
Temp. Controller PlD control by microprocessor
Temp. Setting Method Digital setting by ▲/▼ key
Operation functions Fixed temperature, Quick auto-stop, Auto stop, Auto start
Additional functions Calibration off-set function
Heater Circuit Control SSR control
Sensor K-thermocouple
Safety Device Self diagnostic functions (temperature sensor error, memory error, auto overheat prevention, measured temperature error), MCB with an over current protector, hydraulic standalone overheat prevention device
Internal Dimensions W×D×H 310×310×310mm 450×450×450mm 610×500×500mm
External Dimensions W×D×H 410×450×680mm 560×600×820mm 710×650×880mm
Internal Capacity 27L 90L 150L
Shelf Plate With Standard Load 15kg/piece
Shelf Rest Step Number 6 steps 9 steps 12 steps
Shelf Rest Pitch 35mm
Power Source 50/60Hz AC115V 7.5A with plug / AC220V 4A no plug, round terminal AC115V 11A with plug / AC220V 6A no plug, round terminal AC115V 13.5A with plug / AC220V 7.5A no plug, round terminal
Weight ~35kg ~50kg ~65kg
Shelf Plate Stainless steel
2 pcs.
Shelf bracket 4 pcs.




Performance under the power supply condition of AC 115V and 220V are shown here.
Operating environmental temperature range for this device is 5~35°C

Downloads

Yamato DKL Series Info

Yamato Lab Oven Overview/Comparison Chart

Yamato Lab Oven Buyers Guide

Yamato Return Notes
  • Yamato Parts: 15-day return limit from date of shipment
  • Yamato Equipment Returns: Approved on a case-by-case basis - please contact us to discuss your specific situation
  • For all return inquiries, please contact our customer service team
Technical Specs
MODEL DKL301C
DKL311C
DKL401C
DKL411C
DKL601C
DKL611C
Circulation Method Forced air circulation
Operating Temperature Range Room temp. +10~260°C
Temp. Control Accuracy ±1°C (at 260°C)
Temp. Distribution Accuracy ±2.5°C (at 260°C)
Temperature rise time ~90min (at room temp. ~260°C)
Interior Material Stainless Steel (SUS430)
Exterior Material Steel plate SPCC (powder coating)
Heat Insulating Material Glass wool
Heater SUS pipe heater
0.8kW 1.2kW 1.5kW
Fan motor Sirocco fan 10W
Cable Port 30 mm l.D.×1 pc. (right side)
Exhaust Port 30 mm l.D.×2 pcs. (top)
Temp. Controller PlD control by microprocessor
Temp. Setting Method Digital setting by ▲/▼ key
Operation functions Fixed temperature, Quick auto-stop, Auto stop, Auto start
Additional functions Calibration off-set function
Heater Circuit Control SSR control
Sensor K-thermocouple
Safety Device Self diagnostic functions (temperature sensor error, memory error, auto overheat prevention, measured temperature error), MCB with an over current protector, hydraulic standalone overheat prevention device
Internal Dimensions W×D×H 310×310×310mm 450×450×450mm 610×500×500mm
External Dimensions W×D×H 410×450×680mm 560×600×820mm 710×650×880mm
Internal Capacity 27L 90L 150L
Shelf Plate With Standard Load 15kg/piece
Shelf Rest Step Number 6 steps 9 steps 12 steps
Shelf Rest Pitch 35mm
Power Source 50/60Hz AC115V 7.5A with plug / AC220V 4A no plug, round terminal AC115V 11A with plug / AC220V 6A no plug, round terminal AC115V 13.5A with plug / AC220V 7.5A no plug, round terminal
Weight ~35kg ~50kg ~65kg
Shelf Plate Stainless steel
2 pcs.
Shelf bracket 4 pcs.




Performance under the power supply condition of AC 115V and 220V are shown here.
Operating environmental temperature range for this device is 5~35°C

Yamato Return Notes
  • Yamato Parts: 15-day return limit from date of shipment
  • Yamato Equipment Returns: Approved on a case-by-case basis - please contact us to discuss your specific situation
  • For all return inquiries, please contact our customer service team
Shipping

Shipping is free on all orders within the continental United States. We believe in keeping things simple, with no hidden fees or unexpected charges.   

How We Fulfill Orders

Lab Stock Direct partners directly with premium manufacturers to fulfill your orders. To ensure the fastest delivery times and full manufacturer warranty support, all laboratory equipment ships factory-direct from specialized partner facilities.  

Ship-From Locations

Our inventory is distributed across the United States to optimize logistics. Depending on the brand you purchase, your order will ship from one of the following manufacturer hubs:

  • Santa Clara, California (Yamato Scientific America)

  • Salt Lake City, Utah (North Slope Chillers)

  • Worthington, Ohio (Ohaus Corporation)

  • Sayreville, New Jersey (Benchmark Scientific)

Order Confirmation

Once your order is placed, you will receive a confirmation email. This means your order has been received in our system and your payment method has been pre-authorized. We then confirm the item is in stock with our manufacturing partners and available for shipment.   

If an item is backordered or unavailable, the authorization will be voided, and we will contact you to discuss alternatives. If the item is in stock, your order will be processed and prepared for shipment. Most in-stock orders ship within 3–5 business days.   

Processing and Delivery Times

  • Standard Items: 3-5 business days processing time, with delivery typically taking 4-12 business days after shipment.   

  • Built-to-Order Items: Some specialized laboratory equipment is manufactured upon order and will require additional processing time. We will notify you of extended timeframes before confirming your order.   

  • Expedited Shipping: Faster delivery may be available upon request for an additional fee. Contact us at info@labstockdirect.com to inquire about expedited options.   

Multiple Item Orders

If your order contains multiple items, they may ship from different manufacturing facilities listed above and arrive separately. Each shipment will have its own tracking number provided via email.   

International Orders

We are happy to serve international customers. Please note:   

  • Products are designed for the U.S. market and typically require 110V or 220V electrical systems.   

  • International customers are responsible for any customs duties, taxes, or import fees required by their country.

  • Shipping rates will be provided upon request before your order is processed.   

Damages

Please inspect your order upon delivery. If you notice visible damage, note it when signing for delivery or refuse the shipment. If you accept the package and later find damage, take clear photos of the packaging and product immediately and contact us at info@labstockdirect.com. Lab Stock Direct covers return shipping costs for defective, damaged, or incorrect items.

Lab Stock Direct  
A trade name of Peaks to Palms LLC  
16154 E Alaska Pl Unit E  
Aurora, CO 80017  

Phone: 1-800-577-0501  
Email: info@labstockdirect.com  
Business Hours: Mon–Fri 8am–5pm MST  

Established: 2025




Why Buy From Us

Why Research Institutions Choose Lab Stock Direct

Authorized Dealer Network

Direct partnerships with leading manufacturers including Yamato Scientific, Benchmark Scientific, OHAUS, and North Slope Chillers. Every product ships factory-fresh with full manufacturer warranty coverage.

Institutional Expertise

Serving research labs, universities, medical facilities, and production environments nationwide. Our team understands the technical requirements and compliance standards of laboratory operations.

Pre-Purchase Consultation

Uncertain about specifications or configurations? Our lab equipment specialists provide technical guidance to ensure you select the right equipment for your application.

Transparent Pricing & Support

  • Free freight shipping nationwide (continental USA)
  • Bulk and institutional pricing available
  • 7-day price match guarantee
  • 30-day return policy (subject to manufacturer terms)

BBB Accredited Business

Committed to transparency, ethical business practices, and customer satisfaction. View our BBB profile. 

Factory-Direct Fulfillment

Equipment ships directly from manufacturer facilities to ensure authenticity, proper handling, and full warranty eligibility.


Expanding to Serve Your Complete Laboratory Needs

Lab Stock Direct is committed to becoming your comprehensive laboratory equipment partner. We're continuously expanding our manufacturer partnerships and product offerings based on direct feedback from research institutions like yours.

Expanding Product Categories:

  • Environmental monitoring and compliance solutions
  • Backup power systems and UPS solutions for critical equipment
  • Laboratory furniture and workspace infrastructure
  • Specialized analytical instruments
  • Custom equipment configurations

Our Vision: Provide a single, trusted source for all your laboratory equipment needs—from precision instruments to complete facility solutions.

Have specific requirements? Contact our team at 1-800-577-0501 or info@labstockdirect.com. We're actively building partnerships to serve the evolving needs of the research community.


Lab Stock Direct
A trade name of Peaks to Palms LLC
16154 E Alaska Pl Unit E
Aurora, CO 80017

Phone: 1-800-577-0501
Email: info@labstockdirect.com
Business Hours: Mon–Fri 8am–5pm MST

Established: 2025

Returns & Refunds

At Lab Stock Direct, we want you to be completely satisfied with your purchase. Please review our complete return terms below, including manufacturer-specific restocking fees and return windows.

Important Limitations (Please Read First)

  • Pre-owned/Used Items: Products marked as certified pre-owned or used cannot be returned.

  • North Slope Chillers: Standard, non-custom chillers may be returned within 30 days (15% restocking fee). Please note: Custom-built-to-order chillers are final sale and non-returnable.

  • Yamato Scientific: Standard products may be returned within 30 days of delivery (25% restocking fee). Items must be unopened and in original packaging.

  • OHAUS Products: Standard products are subject to a 20% restocking fee (minimum $100) on approved returns.

  • Benchmark Scientific: Standard products are subject to a 15% restocking fee on approved returns.

  • No Exchanges: We do not offer exchanges. Approved returns are refunded only.

  • Condition Requirements: Items must be unused, in original packaging, with all accessories/manuals included.

  • Return Shipping: Customers are responsible for return shipping costs (except for defective, damaged, or incorrect items).

1. Standard Returns

  • Return Window: 30 days from delivery for new, unused items (excluding custom-built or pre-owned products).

  • Eligibility: Items must be unused, in original packaging, and include all accessories/manuals.

  • Return Shipping: It is the customer's responsibility to cover return freight costs unless the item is defective, damaged, or incorrect.

2. Refund Process

  • Processing: Refunds are issued after a thorough inspection confirms items meet original condition requirements.

  • Method: Refunds are processed back to the original payment method used at the time of purchase.

  • Timeline: Refunds typically process 5–10 business days after the manufacturer has inspected the returned items.

  • Non-Eligible Items: Items showing visible use, missing original packaging, or missing accessories cannot be accepted for refund.

3. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. Contact us immediately at info@labstockdirect.com with photos on the day of delivery if there are issues. We cover return shipping and provide a replacement or full refund for these items only.

Note: Items damaged after use are not refundable unless covered by a specific manufacturer warranty.

4. Order Cancellations

  • Before Shipment: A full refund is available if the order is canceled before it has left the manufacturing facility.

  • After Shipment: Cancellations made after shipment are processed as a standard return, and the customer is responsible for return shipping and applicable restocking fees.

5. How to Return Items

To initiate a return, email info@labstockdirect.com with your order number.

Important: Do not ship items to our administrative office in Colorado. Our team will provide an RMA number and instructions to ship the item directly to the manufacturer's specialized service hub (California, Utah, Ohio, or New Jersey) to ensure your refund is processed correctly.

Lab Stock Direct  
A trade name of Peaks to Palms LLC  
16154 E Alaska Pl Unit E  
Aurora, CO 80017  

Phone: 1-800-577-0501  
Email: info@labstockdirect.com  
Business Hours: Mon–Fri 8am–5pm MST  

Established: 2025


The Yamato DKL-311C Lab Oven Forced Convection 27 L 220 V is a compact laboratory oven featuring a 27 L chamber and an advanced forced convection system for quicker, more uniform heat distribution. Designed for stable temperature control and easy operation, this oven is ideal for drying, curing, and various thermal processing tasks in research, industrial, and educational lab environments.

Performance and functions

  • Fixed temperature, Quick auto stop, Auto stop, and Auto start operating modes with easy control capabilities
  • Settings can be made digitally with the dedicated operation menu keys or the ▲/▼ keys
  • Calibration off-set as auxiliary function

Key Benefits

  • Simple, straightforward operation ideal for basic heating applications 
  • Cost-effective solution for laboratories with standard heating needs • Forced convection ensures uniform temperature distribution
  • Digital controls provide precise temperature setting
  • Minimal training required for operation
  • Reliable performance for routine laboratory tasks

Safety features

  • Self-diagnostic functions for reliable operation 
  • MCB with over current protector
  • Hydraulic standalone overheat prevention device

Your choice of laboratory oven can have a big effect on your daily lab routines. Download Yamato's Complete Guide to Buying the Perfect Lab Oven and discover how your everyday applications and facility requirements factor into choosing an oven that can provide the best results for your samples.

Ships directly from Yamato USA in California
Free shipping to the continental US (in stock items typically ship within 3-5 days)
Includes Yamato's full 1-year manufacturer warranty
7-day price match guarantee from date of purchase
Alaska, Hawaii, and international shipping available - contact us for rates

Ready to elevate your laboratory's heating capabilities with professional-grade precision? Order with confidence today.

Technical Specs
MODEL DKL301C
DKL311C
DKL401C
DKL411C
DKL601C
DKL611C
Circulation Method Forced air circulation
Operating Temperature Range Room temp. +10~260°C
Temp. Control Accuracy ±1°C (at 260°C)
Temp. Distribution Accuracy ±2.5°C (at 260°C)
Temperature rise time ~90min (at room temp. ~260°C)
Interior Material Stainless Steel (SUS430)
Exterior Material Steel plate SPCC (powder coating)
Heat Insulating Material Glass wool
Heater SUS pipe heater
0.8kW 1.2kW 1.5kW
Fan motor Sirocco fan 10W
Cable Port 30 mm l.D.×1 pc. (right side)
Exhaust Port 30 mm l.D.×2 pcs. (top)
Temp. Controller PlD control by microprocessor
Temp. Setting Method Digital setting by ▲/▼ key
Operation functions Fixed temperature, Quick auto-stop, Auto stop, Auto start
Additional functions Calibration off-set function
Heater Circuit Control SSR control
Sensor K-thermocouple
Safety Device Self diagnostic functions (temperature sensor error, memory error, auto overheat prevention, measured temperature error), MCB with an over current protector, hydraulic standalone overheat prevention device
Internal Dimensions W×D×H 310×310×310mm 450×450×450mm 610×500×500mm
External Dimensions W×D×H 410×450×680mm 560×600×820mm 710×650×880mm
Internal Capacity 27L 90L 150L
Shelf Plate With Standard Load 15kg/piece
Shelf Rest Step Number 6 steps 9 steps 12 steps
Shelf Rest Pitch 35mm
Power Source 50/60Hz AC115V 7.5A with plug / AC220V 4A no plug, round terminal AC115V 11A with plug / AC220V 6A no plug, round terminal AC115V 13.5A with plug / AC220V 7.5A no plug, round terminal
Weight ~35kg ~50kg ~65kg
Shelf Plate Stainless steel
2 pcs.
Shelf bracket 4 pcs.




Performance under the power supply condition of AC 115V and 220V are shown here.
Operating environmental temperature range for this device is 5~35°C

Yamato Return Notes
  • Yamato Parts: 15-day return limit from date of shipment
  • Yamato Equipment Returns: Approved on a case-by-case basis - please contact us to discuss your specific situation
  • For all return inquiries, please contact our customer service team
Shipping

Shipping is free on all orders within the continental United States. We believe in keeping things simple, with no hidden fees or unexpected charges.   

How We Fulfill Orders

Lab Stock Direct partners directly with premium manufacturers to fulfill your orders. To ensure the fastest delivery times and full manufacturer warranty support, all laboratory equipment ships factory-direct from specialized partner facilities.  

Ship-From Locations

Our inventory is distributed across the United States to optimize logistics. Depending on the brand you purchase, your order will ship from one of the following manufacturer hubs:

  • Santa Clara, California (Yamato Scientific America)

  • Salt Lake City, Utah (North Slope Chillers)

  • Worthington, Ohio (Ohaus Corporation)

  • Sayreville, New Jersey (Benchmark Scientific)

Order Confirmation

Once your order is placed, you will receive a confirmation email. This means your order has been received in our system and your payment method has been pre-authorized. We then confirm the item is in stock with our manufacturing partners and available for shipment.   

If an item is backordered or unavailable, the authorization will be voided, and we will contact you to discuss alternatives. If the item is in stock, your order will be processed and prepared for shipment. Most in-stock orders ship within 3–5 business days.   

Processing and Delivery Times

  • Standard Items: 3-5 business days processing time, with delivery typically taking 4-12 business days after shipment.   

  • Built-to-Order Items: Some specialized laboratory equipment is manufactured upon order and will require additional processing time. We will notify you of extended timeframes before confirming your order.   

  • Expedited Shipping: Faster delivery may be available upon request for an additional fee. Contact us at info@labstockdirect.com to inquire about expedited options.   

Multiple Item Orders

If your order contains multiple items, they may ship from different manufacturing facilities listed above and arrive separately. Each shipment will have its own tracking number provided via email.   

International Orders

We are happy to serve international customers. Please note:   

  • Products are designed for the U.S. market and typically require 110V or 220V electrical systems.   

  • International customers are responsible for any customs duties, taxes, or import fees required by their country.

  • Shipping rates will be provided upon request before your order is processed.   

Damages

Please inspect your order upon delivery. If you notice visible damage, note it when signing for delivery or refuse the shipment. If you accept the package and later find damage, take clear photos of the packaging and product immediately and contact us at info@labstockdirect.com. Lab Stock Direct covers return shipping costs for defective, damaged, or incorrect items.

Lab Stock Direct  
A trade name of Peaks to Palms LLC  
16154 E Alaska Pl Unit E  
Aurora, CO 80017  

Phone: 1-800-577-0501  
Email: info@labstockdirect.com  
Business Hours: Mon–Fri 8am–5pm MST  

Established: 2025




Why Buy From Us

Why Research Institutions Choose Lab Stock Direct

Authorized Dealer Network

Direct partnerships with leading manufacturers including Yamato Scientific, Benchmark Scientific, OHAUS, and North Slope Chillers. Every product ships factory-fresh with full manufacturer warranty coverage.

Institutional Expertise

Serving research labs, universities, medical facilities, and production environments nationwide. Our team understands the technical requirements and compliance standards of laboratory operations.

Pre-Purchase Consultation

Uncertain about specifications or configurations? Our lab equipment specialists provide technical guidance to ensure you select the right equipment for your application.

Transparent Pricing & Support

  • Free freight shipping nationwide (continental USA)
  • Bulk and institutional pricing available
  • 7-day price match guarantee
  • 30-day return policy (subject to manufacturer terms)

BBB Accredited Business

Committed to transparency, ethical business practices, and customer satisfaction. View our BBB profile. 

Factory-Direct Fulfillment

Equipment ships directly from manufacturer facilities to ensure authenticity, proper handling, and full warranty eligibility.


Expanding to Serve Your Complete Laboratory Needs

Lab Stock Direct is committed to becoming your comprehensive laboratory equipment partner. We're continuously expanding our manufacturer partnerships and product offerings based on direct feedback from research institutions like yours.

Expanding Product Categories:

  • Environmental monitoring and compliance solutions
  • Backup power systems and UPS solutions for critical equipment
  • Laboratory furniture and workspace infrastructure
  • Specialized analytical instruments
  • Custom equipment configurations

Our Vision: Provide a single, trusted source for all your laboratory equipment needs—from precision instruments to complete facility solutions.

Have specific requirements? Contact our team at 1-800-577-0501 or info@labstockdirect.com. We're actively building partnerships to serve the evolving needs of the research community.


Lab Stock Direct
A trade name of Peaks to Palms LLC
16154 E Alaska Pl Unit E
Aurora, CO 80017

Phone: 1-800-577-0501
Email: info@labstockdirect.com
Business Hours: Mon–Fri 8am–5pm MST

Established: 2025

Returns & Refunds

At Lab Stock Direct, we want you to be completely satisfied with your purchase. Please review our complete return terms below, including manufacturer-specific restocking fees and return windows.

Important Limitations (Please Read First)

  • Pre-owned/Used Items: Products marked as certified pre-owned or used cannot be returned.

  • North Slope Chillers: Standard, non-custom chillers may be returned within 30 days (15% restocking fee). Please note: Custom-built-to-order chillers are final sale and non-returnable.

  • Yamato Scientific: Standard products may be returned within 30 days of delivery (25% restocking fee). Items must be unopened and in original packaging.

  • OHAUS Products: Standard products are subject to a 20% restocking fee (minimum $100) on approved returns.

  • Benchmark Scientific: Standard products are subject to a 15% restocking fee on approved returns.

  • No Exchanges: We do not offer exchanges. Approved returns are refunded only.

  • Condition Requirements: Items must be unused, in original packaging, with all accessories/manuals included.

  • Return Shipping: Customers are responsible for return shipping costs (except for defective, damaged, or incorrect items).

1. Standard Returns

  • Return Window: 30 days from delivery for new, unused items (excluding custom-built or pre-owned products).

  • Eligibility: Items must be unused, in original packaging, and include all accessories/manuals.

  • Return Shipping: It is the customer's responsibility to cover return freight costs unless the item is defective, damaged, or incorrect.

2. Refund Process

  • Processing: Refunds are issued after a thorough inspection confirms items meet original condition requirements.

  • Method: Refunds are processed back to the original payment method used at the time of purchase.

  • Timeline: Refunds typically process 5–10 business days after the manufacturer has inspected the returned items.

  • Non-Eligible Items: Items showing visible use, missing original packaging, or missing accessories cannot be accepted for refund.

3. Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. Contact us immediately at info@labstockdirect.com with photos on the day of delivery if there are issues. We cover return shipping and provide a replacement or full refund for these items only.

Note: Items damaged after use are not refundable unless covered by a specific manufacturer warranty.

4. Order Cancellations

  • Before Shipment: A full refund is available if the order is canceled before it has left the manufacturing facility.

  • After Shipment: Cancellations made after shipment are processed as a standard return, and the customer is responsible for return shipping and applicable restocking fees.

5. How to Return Items

To initiate a return, email info@labstockdirect.com with your order number.

Important: Do not ship items to our administrative office in Colorado. Our team will provide an RMA number and instructions to ship the item directly to the manufacturer's specialized service hub (California, Utah, Ohio, or New Jersey) to ensure your refund is processed correctly.

Lab Stock Direct  
A trade name of Peaks to Palms LLC  
16154 E Alaska Pl Unit E  
Aurora, CO 80017  

Phone: 1-800-577-0501  
Email: info@labstockdirect.com  
Business Hours: Mon–Fri 8am–5pm MST  

Established: 2025